International Student Exchange - Documents

You will have been issued an ID card and a copy of the plan brochure prior to the commencement of your travel plans. If for any reason you have lost these, or would like a new copy you can download them from here at anytime.

Brochure and Policy Certificate

Your plan brochure provides you with the basic information on the plan benefits and how to use the insurance plan. Please use this as your reference point on obtaining medical treatment and the actual coverage benefits of your insurance plan. The policy certificate is the overriding document for all benefits and wording for your insurance plan.

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Insurance ID Card

If for any reason you have lost or cannot locate your insurance ID card please contact your exchange provider who will be happy to provide you with a new ID card pre-filled with all your information. If you need your ID card urgently, please download a copy and fill in your information. It is vital that you carry your ID card with you at all times so please make sure you have a copy.

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