You will have been issued an ID card and a copy of the plan brochure prior to the commencement of your travel plans. If you would like another copy of the plan brochure or the full policy certificate, you may download here anytime. If you have lost or misplaced your insurance ID card, please contact us and we will be happy to email you a new copy.
Plan Brochure
Your plan brochure provides you with the basic information on the plan benefits and how to use the insurance plan. Please use this as your reference point on obtaining medical treatment and the actual coverage benefits of your insurance plan.
Policy Certificate
The policy certificate provides you with all the detailed information about what the plan covers, this will be the overiding document in terms of benefit coverage and exclusions. Please feel free to download a copy at your convenience.
Economy Certificate
If you need further help or assistance with any of your plan documents, please do not hesitate to contact us and we will be happy to assist you.
